It’s not just how people use what you make. It’s how you make what you make.
Any time you design and build something, you do so through the lens of your values and beliefs. Implicit bias is present in everything we make.
The decision to force people to use their real names, or to not let people block users (I’m looking at you, Slack), expose how likely a designer or decision maker is to have experienced harassment themselves. This is often closely correlated to gender and ethnicity. […]
The tech recommendations someone makes are also driven by their own preferences, biases, and lived experiences. Do they recommend something expensive and powerful? Something cheap and accessible? Do they provide a mix of options or just offer one?
These decisions all reveal the politics, to an extent, of the author.
Chris Ferdinandi knows.